'''Singapore Airlines''' (IATA: SQ; ICAO: SIA) [http://www.singaporeair.com] is a Singaporean airline which flies to Asia, America, and Europe. It is commonly referred by both the flight number prefix (SQ), and the ICAO code (SIA).
Key airports
Singapore Changi Airport is SIA's home airport and hub. SIA operates from both Terminals 2 and 3. Flights to North America, Europe, and East Asia depart from Terminal 3. Flights arriving at Changi Airport may use either Terminal 2 or 3; the terminal used is listed at Changi Airport Flight Information several hours before arrival.[http://www.changiairport.com/changi/en/flight_information/arrival_departure/]
Aircraft
More information at http://www.singaporeair.com/saa/en_UK/content/company_info/siastory/fleet.jsp
'''Boeing 747-400''' are of variable configuration in three classes.
'''Boeing 777''', various models, of variable configuration in two or three classes.
'''Airbus A340-500''' are used for the non-stop Singapore-Los Angeles and Singapore-Newark routes. Previously, Executive Economy seats replaced the Economy class. The aircraft will use 100 Business Class seats for a one-class flight by 2008.
'''Airbus A380-800''' 60 Business Class seats, 388 Economy Class seats.
Frequent flyer program
SIA has two frequent flyer programs[http://www.singaporeair.com/saa/en_UK/content/krisflyer/index.jsp]:
KrisFlyer is the ordinary frequent flyer program.
PPS Club is the premium program; points are accrued only on First- and Business Class flights.
Accrual
Miles
Miles are valid for only three years. They may be extended by up to 1 year for a fee.
Redemption
A 15 % discount is applicable for redeeming KrisFlyer miles online.
Lounges
SIA lounges are known as Silver Kris; there are seventeen of them, at:[http://www.singaporeair.com/saa/en_UK/content/before/lounges/index.jsp]
Adelaide
Amsterdam
Brisbane (closed until June 2008)
Hong Kong
Kuala Lumpur
London
Manila
Melbourne
Osaka
Penang
Perth
San Francisco
Seoul
Singapore (Terminal 2)
Singapore (Terminal 3)
Sydney
Taipei
First and Business Class customers, PPS Club and KrisFlyer Elite Gold members are eligible to use these lounges. They may also use facilities of other Star Alliance airlines.
Alliances
Singapore Airlines is part of the Star Alliance.
Cope
Passengers with certain special needs are accommodated, more information at the website.[http://www.singaporeair.com/saa/en_UK/content/before/plan/specialneeds.jsp]
Disabled
Certified guide dogs are allowed to travel with their owner in the passenger cabin at no extra charge. The dog may not take up a seat and must be muzzled and harnessed. Only one dog per flight is allowed, so it is advisable that you contact the airline and make arrangements in advance.[http://www.singaporeair.com/saa/en_UK/content/before/plan/pets.jsp]
In some regions, such as Australia, a person escorting a disabled flyer may receive up to 50% discount on their ticket price.
Contact
http://www.singaporeair.com/saa/en_UK/content/company_info/contact.jsp
; Singapore
Reservations (+65 6223 8888) - 24 h
; Frankfurt
Airport office (+49 69 69032881)
; New York
JFK (+1 718 7513830)
EWR (+1 973 9612591)